FAQ
Looking for more information about Ciao Bella? Look no further! Scout down below, or you can simply use the Ciao Bella live chat tool to ask any questions you may have.
Adding our code to your website is usually very easy and can be completed within minutes. In your Ciao Bella dashboard you will be able to copy an a) header script and b) body script. Once you’ve placed the header script correctly, you can then place the body script onto whatever page you wish to show the Ciao Bella Chat Widget.
Building your AI document (or the document in your Ciao Bella dashboard that provides the core control for your chat widget) is pretty easy. If you already have an FAQ page on your website, you can simply cut and paste that, into your AI document. If you have an operations document that is retail facing, you can also copy and paste this document into Ciao Bella. Anything at all that you think your customers may want as information can be placed into Ciao Bella. You can even place pricing information for your products.
Ciao Bella costs $1 for your first month and then $US10 per month to access. There are also usage fees charged as your customers engage with your Ciao Bella chat widget, also known as AI core usage. AI core usage fees are minimal, currently being charged at $1 per 10,000 words (input and output). These fees are shown in your dashboard and charged retroactively at the end of each month of use.
Each day, we’ll send you a summary of questions that have been asked by your customers. You’ll be able to review and then choose to cleanup your AI document from the results.
You can update your AI document as much as you like. You can update any part of your Ciao Bella dashboard setup as much as you like.
Ciao Bella works on ChatGPT-4o, their latest offering. We will always move to the latest version of this technology as it continues to improve.
Ciao Bella core AI usage is charged at $1 per 10,000 words (input and output). This is charged monthly in a pro-rata method. For example, the base price of Ciao Bella access is $10 per month. You will also be charged AI core usage fees of $1 per 10,000 words generated through the Ciao Bella chat bot.
Shopify users can simply a) edit the theme code > edit the footer.liquid file and add the header embed code at the top of this file. Leave all other code present in your footer.liquid file.
Once this is complete, you can then add the Ciao Bella widget code into any page on your Shopify website. Just add a section, choose ‘html or liquid’ and then add the Ciao Bella widget code provided from your dashboard.